Here are some of the best companies in customer experience, based on their dedication to creating memorable experiences for their customers
The CX Company Blog
Employee Experience (EX) is creating a lot of positive noise and is creating a lot of discussion at the boardroom table as companies recognise that EX feeds CX delivery.
Identifying and delivering a purpose that impacts positively on communities, customers and employees is the way forward
Successful CX people partner with other departments to help create cross-functional solutions
The insights and actions shared in this blog post are taken from our latest CX symposium roundtable event where global CX leaders shared their thoughts