CX Excellence Library
We firmly believe in the power of sharing and we like to use our knowledge and insights that we are constantly generating to educate and inspire others.
In our library you’ll find our annual CXi survey reports, CX symposium e-books, recordings of our latest CX Masterclasses and webinars, recent press articles and interesting pieces that we’ve found that we believe will inspire and help you deliver CX excellence.
CXi Reports
Our annual CXi Ireland Customer Experience Report.
View the interactive version, or download the PDF.
Masterclasses & Webinars
View recordings of some of our Masterclasses
Artificial Intelligence (AI) and CX – Dispelling the Myths
Artificial Intelligence (AI) and CX – Dispelling the Myths
Ebooks & White Papers
CX breakfast event report 2019
CX breakfast event report 2018
CX breakfast event report March 2019
Press Coverage
Eir was worst company for customers during Covid, survey finds
The Irish Times
EIR AND FACEBOOK BOTTOM OF PILE IN CUSTOMER SATISFACTION POLL
Independent.ie
Customer experience in Ireland: The best and worst companies
The Irish Times
Your business: Customer experience has never been more important
Independent.ie
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- +353 1 662 2277
- hello@thecxcompany.com