CX Excellence Library
We firmly believe in the power of sharing and we like to use our knowledge and insights that we are constantly generating to educate and inspire others.
In our library you’ll find our annual CXi survey reports, CX symposium e-books, recordings of our latest CX Masterclasses and webinars, recent press articles and interesting pieces that we’ve found that we believe will inspire and help you deliver CX excellence.
CXi Reports
Our annual CXi Ireland Customer Experience Report.
View the interactive version, or download the PDF.
Masterclasses & Webinars
View recordings of some of our Masterclasses
Inside the minds of global cx leaders
PostPandemic CX Trends & Actions
CXi Report Launch 2021
Ebooks & White Papers

Inside the minds of global cx leaders

CX breakfast event report 2019

CX breakfast event report 2018
Press Coverage

POST-CHRISTMAS SALES: HOW TO BAG A BARGAIN AND KNOW YOUR CONSUMER RIGHTS
The Irish Times
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