Walking in your customer’s shoes
Customer Experience is the emotional connection a customer feels when engaging with a Brand. We help you to make that a positive and consistent experience.
We grow clients business by improving Customer Experience.
Based in Dublin, Ireland we provide an end-to-end service by benchmarking your company’s CX performance globally, transforming your internal culture, creating remarkable moments that customers share with the world.
The CX Company will help your business to:
- Reduce churn
- Acquire new customers more cost effectively
- Generate higher cross sales
- Decrease your cost to serve customers
- Create motivated employees
“The CX Company will open your mind to amazing new opportunities. They present CX in a thrilling and brilliantly simple way. They share numerous authentic best practices and an irresistible line of arguments.”
Marc Schmitt – Director, Brüggemann & Freunde, Germany
The Ireland Customer Experience Report
Every year we ask customers to rate over 170 brands across 10 business sectors on their experiences.
Register to download our latest report:
The CX League Table –
Where would you fit?
Contact us today to find out how we can help you get to the top of the Irish Customer Experience League Table, or simply enter your email below and we’ll get in touch:
What we do
- CX Benchmarking
- Insights & Planning
- Customer Journey Mapping
- CX Excellence training
- Customer Promise & Brand Story
- Remarkable CX Moments Design